Reference

How himalaya 4d Handles Your Personal Data

Your account data — including login details, wallet transactions via DANA, OVO, or GoPay, and device activity — is handled under this Privacy Policy.

Account Data ProtectedDANA · OVO · GoPay Transactions CoveredNo Third-Party Data SalesAvailable Where Local Law Permits

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or request deletion of your personal data, our support team handles these requests directly. Reach us through any of the channels below and include your registered account email so we can verify your identity before making any changes.

Live Chat Open the chat widget from your account dashboard. Our team responds around the clock and can handle data access or correction requests during your session.

Email Support Send your data request to our support address listed in your account settings. Include your registered email and the specific data you want to access or remove.

Account Settings Some data — like your contact details and linked wallet — can be updated directly from your account profile page without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at himalaya 4d. Here is what that looks like in practice across the four areas that matter most to you.

Account Security Your account is protected with encrypted login sessions and OTP verification on new devices. Suspicious login attempts from unrecognised locations trigger an automatic hold pending your confirmation.

Cookie Policy We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Data Retention Active account data is kept while your account is open. After closure, we retain only the transaction records required under applicable Indonesian regulations, then permanently delete the remainder.

Your Rights & Requests You can request a copy of your data, ask us to correct inaccuracies, or request deletion by contacting support with your registered account email. We aim to respond within a reasonable timeframe.

What We Collect and Why

himalaya 4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity, process wallet transactions, and keep your account secure. This includes your registered name, contact details, device identifiers, and payment references tied to DANA, OVO, or GoPay transfers. We also log

1
session activity — pages visited, login timestamps, and device type — to detect unusual access and protect your account from unauthorised use. Cookies and similar tools help us remember your session so you do not have to log in again each time you return on the
2
same device. We retain your data for as long as your account is active and for the period required under applicable Indonesian regulations. If you close your account, we keep only the records we are legally required to hold, then delete the rest. Access to your
3
data inside our systems is restricted to staff who need it to operate the platform or respond to your support requests. We do not transfer your data outside of systems covered by adequate data-protection standards. Availability of this service depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out via live chat or email from your account.

We collect your registered name, contact details, device identifiers, and payment references from DANA, OVO, or GoPay transactions. We collect only what is needed to run your account and process payments.

We do not sell your personal data. We share it only with service providers who help operate the platform — such as payment processors for DANA, OVO, and GoPay — under strict data-handling agreements.

After account closure, we delete personal data that is no longer needed. Transaction records required under applicable Indonesian regulations are kept for the legally required period, then permanently removed.

Contact our support team via live chat or email with your registered account address. We will verify your identity and process your access or correction request as quickly as we can.

Yes. Payment references are stored in encrypted systems with access limited to authorised staff. We do not store your full wallet credentials — only the transaction references needed to verify your deposits and withdrawals.

We use session cookies for login continuity and analytics cookies to understand lobby usage. You can adjust or block cookies through your browser settings; note that disabling session cookies may affect your login experience.

How himalaya 4d Handles Your Personal Data

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy

01 What personal data does himalaya 4d collect when I open an account?

02 Does himalaya 4d share my data with third parties?

03 How long is my data kept after I close my account?

04 How can I access or correct my personal data?

05 Are my DANA, OVO, and GoPay transaction details secure?

06 What cookies does the site use and can I turn them off?

Related pages